Frequently asked questions
Do you have a brick and mortar? How can I find you?
You can find our newly expanded shop inside the Salty Mermaid Marketplace! Located at 7829 Front Beach Rd., Panama City Beach, FL 32407 we're open 7-days a week, Monday-Saturday from 10 a.m. - 5 p.m. and Sunday from noon - 5 p.m. Aubrey & Oliver has pop up shops at festivals in the Florida Panhandle and southern states. Follow Aubrey & Oliver on Instagram and Facebook or sign up for emails to find our where the booth will be next. Can't wait to meet you!
Do you ship outside of the continental United States?
Aubrey & Oliver ships to the 48 contiguous states. Internationally shipping is unavailable at this time.
What's your return policy?
I want you to love your purchase as much as I loved selecting it. If you are not satisfied, I want to make it right! Please refer to the Shipping & Returns page for information on refunds, exchanges and what to do if your product arrived damaged.
Do you make everything in your store?
While some items are carefully crafted by Aubrey & Oliver's owner (and sometimes her very handy husband), most items are carefully selected from other creators and retailers. Anything made by us is marked as Handcrafted exclusively for Aubrey & Oliver.