FAQ

Frequently asked questions

Do you have a brick-and-mortar? How can I find you?


Aubrey & Oliver's brick-and-mortar location is opening mid-July 2021 at 12035 Panama City Beach Parkway, Panama City Beach, FL 32407!




Do you ship outside of the continental United States?


Aubrey & Oliver ships to the 48 contiguous states. Internationally shipping is unavailable at this time.




What's your return policy?


I want you to love your purchase as much as I loved selecting it. If you are not satisfied, I want to make it right! Please refer to the Shipping & Returns page for information on refunds, exchanges and what to do if your product arrived damaged.




Do you make everything in your store?


While some items are carefully crafted by Aubrey & Oliver's owner (and sometimes her very handy husband), most items are carefully selected from other creators and retailers. Anything made by us is marked as Handcrafted exclusively for Aubrey & Oliver.